Improved collection kit

An improved specimen collection experience

Posted Amy Shaffer NEWS

We are thrilled to announce exciting updates to our at-home lab collection kit, designed to enhance the user experience and streamline the sample collection process for your patients. 

Look for these exciting lab kit updates:

  • New look with co-branding
    • Our lab collection kit now proudly features co-branding with Sanesco, a Division of NeuroScience.
  • Simpler collection instructions
    • We have revamped our collection instructions to be more clear and concise, making it easier for patients to follow the process accurately. Clear instructions can greatly improve patient compliance, leading to more reliable test results.
    • Each kit contains an important reminder card that provides patients with helpful tips for collecting and shipping their samples. The Notice of Privacy Practices is now available via a QR code.
  • Environmentally-friendly box design
    • In our commitment to sustainability, we have reduced packaging and eliminated the return shipping box. Patients will now use the kit box itself to ship their samples, reducing waste and environmental impact.
  • Shorter Wellness Form (previously the Patient Health Questionnaire)

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While these updates make collection easier for your patients, the available panels, collection materials, specimen amounts, and how you view reports remain the same!

If you or your patients have a previous collection kit, please continue to use them.

Over the next few months, you can expect to see more updates designed to further enhance the NeuroWellness Program for you and your patients.

Our goal with these updates is to provide an elevated user experience and simplify the sample collection and shipping process for your patients. We believe that these enhancements will result in greater patient satisfaction.